Privacy Policy
At Luxe Clare Travel, we value and respect your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our travel agency services or visit our website (www.luxeclare.com). It also outlines your rights and choices regarding your information. By using our services, you agree to the practices described in this policy. Please read it carefully to understand how we protect both you and our company.
Luxe Clare Travel Privacy Policy
1. Collection of Personal Information
What We Collect: We collect various types of personal data necessary to provide you with travel services. This may include:
• Identification Details: Your full name, date of birth, passport or government ID number, and nationality (for booking flights, tours, or other travel arrangements).
• Contact Information: Your mailing address, email address, and phone numbers (used to communicate booking confirmations, itineraries, and support you).
• Travel Details: Information related to your travel plans such as destinations, travel dates, preferences, special requests (e.g. meal preferences, accommodation needs), and names of traveling companions.
• Payment Information: Financial details you provide to pay for bookings, such as credit/debit card numbers, billing address, and payment transaction details. (For security, we do not store full card numbers beyond what’s necessary to process the transaction.)
• Account Credentials (if applicable): If you create an account on our site, we collect login credentials like username and password (stored in encrypted form).
• Communications and Feedback: Records of your communications with us (such as emails, chat logs, or phone call notes), and any feedback or survey responses you provide.
• Automatically Collected Data: When you visit our website, we may gather technical data like your IP address, browser type, device information, and browsing behavior. We also collect data via cookies and similar tracking technologies (see Cookies and Tracking below). This information helps us understand how you use our site and improve your experience.
How We Collect It:
• Directly from You: Most information is collected when you interact with us. For example, you provide personal details when you book travel (online or with our agents), request a quote, fill out forms on luxeclare.com, subscribe to our newsletter, or contact our customer service. We also collect information when you provide it to us over the phone or in person (such as at our office or events).
• From Third Parties: In some cases, we may receive your information from others. For instance, if someone books a trip on your behalf or includes you in a group booking, they might provide us with your personal details. We may also obtain information from affiliate partners or referral programs if you were referred to our services. (In such cases, we treat the information according to this Privacy Policy and any additional obligations under the law.)
• Automatic Collection: As you navigate our website, we use technological tools to collect certain data automatically. This includes cookies that track your activity (e.g. pages viewed, clicks, and time spent) and other analytics tools that report website usage statistics. This data is generally collected in aggregate form, but it may be associated with your user profile if you are logged in. (See Cookies and Tracking for details on these technologies and your choices.)
We only collect personal information that is necessary for the purposes outlined in this policy. You have the choice not to provide certain information; however, doing so might limit our ability to offer you some services (for example, we cannot book a flight without a traveler’s name and passport details). We do not knowingly collect sensitive personal information (such as racial or ethnic origin, health conditions, or religious beliefs) unless it is voluntarily provided by you and necessary for a specific travel arrangement (e.g. providing health information for travel insurance or special accommodations). If you ever have concerns about the personal data we request, you are welcome to contact us for clarification.
2. Use of Personal Information
We use the personal information we collect only for legitimate business purposes and as necessary to deliver high-quality travel services. The main ways we use your information include:
• To Process Bookings and Deliver Services: We use your details to arrange your travel reservations – for example, booking flights, hotels, tours, or cruises in your name. Your personal and passport information is used to issue tickets and travel documents. Contact information is used to send booking confirmations, itineraries, and any travel updates. Payment information is used to process your transactions for bookings or other services you request.
• Customer Service and Support: We retain your contact and booking information to assist you with inquiries, changes, or issues regarding your travel. For instance, if you contact us with questions or need to modify a reservation, we will use your information to verify your identity and make the necessary adjustments. We may also use your info to notify you about important changes (such as flight cancellations, travel advisories, or emergency alerts affecting your trip).
• Personalization and Preferences: To enhance your experience, we might use your past travel history and preferences. For example, we may save your preferred destinations or special requirements (like dietary needs or room preferences) to help tailor future recommendations or pre-fill information to simplify booking forms. This personalization is aimed at making our service more convenient and relevant to you.
• Marketing and Promotions: With your consent (where required by law), we may use your email or other contact details to send promotional communications. These may include newsletters, special offers, travel deals, or updates about new services. You can always opt out of marketing emails – we include an “unsubscribe” link in each email, or you can contact us directly to be removed from our marketing list. (We will not spam you, and we typically send such communications only if you have subscribed or shown interest in our services.)
• Feedback and Reviews: If you provide feedback, testimonials, or reviews (for example, about a trip you took with us), we may use that information internally to improve our services. With your permission, we might also publish positive testimonials on our website or marketing materials.
• Internal Analysis and Improvements: We use aggregated data (including analytics about website usage and booking trends) to understand and improve our business. This helps us optimize our website’s functionality, make informed decisions about what travel offerings to provide, and enhance the overall user experience. For instance, analyzing which destinations are most popular can help us focus our resources accordingly.
• Legal and Administrative Uses: In certain cases, we will use your information to comply with legal obligations or for legitimate administrative purposes. This includes verifying your identity for fraud prevention, using data for accounting/audit purposes, and retaining records required for tax or regulatory reasons. If required, we may use and retain personal data to handle any disputes or to enforce our terms and conditions.
• Safety and Security: We may process personal information as needed to ensure the security of our websites, systems, and customers – for example, detecting and preventing fraudulent transactions or unauthorized access to accounts. If you have an online account, we use your login information to authenticate you and keep your account secure.
We will not use your personal data for purposes unrelated to those above without informing you and obtaining your consent when necessary. We do not engage in automated decision-making or profiling that produces legal effects for you without human involvement – any personalized content or recommendations are solely intended to improve your experience with Luxe Clare Travel. If we ever need to use your data for a new purpose not covered by this policy, we will update this Privacy Policy and notify you as described in Policy Updates below.
3. Sharing Information with Third Parties
We understand the importance of keeping your personal information private. Luxe Clare Travel does not sell or rent your personal data to unrelated third parties for their own marketing use. However, in order to provide our services and run our business, we do share information with certain third parties under strict conditions. This section describes how and with whom we may share the information we collect, and the measures in place to protect your data:
• Travel Suppliers and Partners: As a travel agency, we act as an intermediary to book travel services on your behalf. This means we must share relevant personal information with the third-party travel suppliers that will fulfill your bookings. For example, when you book a flight or hotel through us, we provide your name, contact details, and required identification information to the airline or hotel so they can process the reservation . Similarly, if you book a tour, cruise, car rental, travel insurance, or other service, we will share the necessary details with the companies providing those services. We only share the data that is required for the supplier to confirm and complete your arrangements (such as passenger names and nationalities to airlines, or your phone number to a hotel for check-in purposes). These suppliers are independent entities with their own privacy obligations, but we contractually require or expect them to protect your data. We encourage you to review the privacy policies of any travel providers you use through our services, as their handling of your information will be subject to their own rules and regulations.
• Service Providers (Processors): We use trusted third-party companies to help us operate our business and the website. This includes payment processors (who handle credit card transactions securely), IT and hosting providers (who manage our website and data storage), email service platforms (to send booking confirmations or newsletters), and other such vendors. These service providers may process your personal information on our behalf and under our instructions. We only partner with companies that implement strong data security practices. They are not allowed to use your information for any purpose other than providing services to Luxe Clare Travel and are required to keep your information confidential.
• Affiliates and Business Partners: If Luxe Clare Travel is part of a larger corporate group or has affiliates, we may share your information within that family of companies for coherent service delivery, customer support, or marketing (for example, if Luxe Clare Travel partners with a local tour operator or an airline on a special package, we might share data to coordinate that offering). In all cases, any affiliated entity that receives your data will honor the commitments of this Privacy Policy. If we run joint promotions or contests with partners, we will inform you at the time of data collection if your information will be shared with those partners (and you will have the choice to participate or not).
• Legal Compliance and Protection: We may disclose personal information to government authorities or law enforcement if required by law, subpoena, or court order. For example, under applicable laws we might need to provide passenger information to immigration/customs authorities or to respond to lawful requests during a legal investigation. Additionally, if necessary, we will share information to protect our legal rights or the safety of our customers, staff, or the public. This includes exchanging information with other organizations for fraud protection and credit risk reduction. We will ensure any such disclosure is made only to the extent strictly required or permitted by law.
• Business Transfers: If in the future Luxe Clare Travel undergoes a business transaction such as a merger, acquisition, sale of assets, or reorganization, your personal information may be transferred as part of that deal. We would only do this in a way consistent with privacy law requirements – the receiving party would be obligated to honor the commitments we have made in this Privacy Policy. We will notify you (for example, via email or a notice on our website) of any such change in ownership or control of your personal information, and we will outline your choices at that time.
• Other Third Parties with Consent: Apart from the above, we will only share your personal information with third parties if you have given us explicit consent to do so. For instance, if you ask us to share your itinerary with a family member or request that we coordinate with your personal travel planner, we will do so with your permission. You are in control – we do not give out your information to anyone else unless it’s necessary to fulfill the services you’ve requested or we’ve obtained your agreement.
Data Security in Sharing: Whenever your personal data is shared with third parties, we take steps to keep it secure. For example, we use encrypted channels to transmit sensitive information (like payment details) to our payment processors. We also have agreements in place with many of our vendors and partners to ensure your data is handled in compliance with applicable privacy laws and only used for authorized purposes. Despite these precautions, please note that third-party service providers are independent entities – while we strive to work only with partners who uphold high privacy standards, Luxe Clare Travel is not responsible for the misuse of your information by a third party beyond our control. (See Liability Considerations below for more information on third-party responsibility.)
4. Liability Considerations
While we are committed to protecting your data and privacy, it is important to understand the limits of our responsibility, especially regarding third-party services and events outside our control. By using Luxe Clare Travel’s services, you acknowledge and agree to the following liability considerations:
• Third-Party Service Providers: Luxe Clare Travel acts as an agent to facilitate your bookings with airlines, hotels, tour operators, cruise lines, and other travel suppliers. Each of these third-party providers operates independently and will have their own terms and conditions and privacy policies governing their services. We will share your information with them as needed for your booking (as described above), but we do not have control over their operations. This means that we cannot accept liability for the acts, omissions, or policies of these third parties, including how they handle your personal information or any service failures on their part. For example, if an airline or hotel has a data breach or fails to deliver a service, Luxe Clare Travel will assist you in resolving the issue where possible, but the primary responsibility lies with that provider. We encourage you to review the privacy policies and terms of any travel supplier you engage through us, to understand how they will use and protect your information.
• No Warranties for External Websites: Our website may include links to websites or services operated by third parties (for example, travel insurance companies, tourism boards, or partners). These external sites are not controlled by Luxe Clare Travel. We provide these links for your convenience, but we are not responsible for the content, security, or privacy practices of any third-party websites. If you navigate to external sites via our links, you do so at your own discretion. We recommend you review the privacy policy and terms of use of any third-party site you visit. Luxe Clare Travel disclaims any liability for any loss or damage arising from your use of third-party websites or services.
• Travel Arrangements and Force Majeure: As a travel agency, we will do our best to ensure your travel plans go smoothly. However, certain events are beyond our control (such as natural disasters, government travel restrictions, strikes, or other force majeure events). Our booking terms and conditions (see our Terms of Service) cover these aspects in detail. In terms of privacy, if an unforeseen event requires us to share or verify information for safety or legal reasons (for example, providing your details to an embassy during an emergency evacuation), we will do so only as necessary and in line with applicable laws. We cannot be held liable for disclosures compelled by emergency circumstances or legal necessity.
• Data Security Limitations: We implement strong security measures to protect your information (see Security Measures below). However, no method of data transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security. By using our services, you understand that any information you transmit to us is at your own risk. Luxe Clare Travel will not be liable for unauthorized access or acquisition of your data that occurs despite our robust security efforts, except as required by law. In the unlikely event of a data breach, we will notify affected customers and authorities as required by applicable regulations.
• Third-Party Liability Waivers: Some travel experiences arranged through us (such as adventure sports or certain tours) may require you to sign liability waivers or provide personal information directly to the tour operator or service provider. Those documents and interactions are between you and the third-party provider. We are not a party to any liability waivers you sign with third parties, and you should read them carefully. Any personal data you give directly to a third party (outside of Luxe Clare Travel’s systems) will be governed by that party’s terms. We cannot be responsible for personal data you share independently with others, even if you learned about them through us.
In summary, Luxe Clare Travel’s liability to you in relation to privacy and data use is limited to our own actions and obligations under law. We stand behind our commitment to protect your personal information and will fulfill our duties to the best of our ability. However, we cannot assume responsibility for the actions of third parties or events beyond our direct control. These liability considerations are not meant to avoid accountability, but to clarify the practical boundaries of our role as an intermediary in the travel industry. If you have any questions or concerns about these provisions, please contact us using the information in the Contact Information section below.
5. User Rights and Choices
We believe it’s important that you have control over your personal information. Depending on your location and the applicable privacy laws, you may have certain rights regarding the information we hold about you. Luxe Clare Travel is committed to honoring your rights and facilitating your choices, which include the following:
• Access to Your Information: You have the right to request a copy of the personal data we have about you. We will provide you with a summary of the information we maintain, typically within a reasonable time frame. This allows you to know what data we have collected. (For security, we will need to verify your identity before releasing such data to prevent unauthorized access.)
• Correction/Rectification: If any of your personal details are inaccurate or outdated, you have the right to ask us to correct or update them. For example, if you change your phone number or notice a misspelled name on a reservation, contact us and we will amend our records (and notify any third parties who received the incorrect data, if necessary). Keeping your information current helps us serve you better.
• Deletion of Data: You can request that we delete your personal information. This is sometimes called the “right to be forgotten.” For instance, if you no longer want us to retain your data, you can ask us to remove it from our systems. We will do so provided we do not have a legal obligation or a compelling business need to keep it. (Note: We may need to retain certain information for a period of time – e.g., records of transactions for financial reporting or fraud prevention, or as required by law. But we will inform you if that is the case.) Aside from those exceptions, we’ll erase or anonymize your data upon your verified request.
• Objection to Processing & Marketing Opt-Out: You have the right to opt out of marketing communications at any time. If you prefer not to receive promotional emails or newsletters, you can click the “unsubscribe” link at the bottom of any marketing email, or contact us directly to be removed from our mailing list. We will promptly honor your request. Additionally, if we ever conduct marketing via SMS or phone, we will provide a clear method to opt out of those as well. Separately, if you object to certain types of data processing we do (for example, if you don’t want us to use your data for analytics or personalization), let us know. Where we rely on legitimate interests to process your data, we will consider your objection and stop or limit the processing unless we have a strong overriding reason not to (in which case we’ll inform you).
• Withdraw Consent: In situations where we rely on your consent to use your information (such as sending promotional material in jurisdictions that require consent), you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of any processing we already performed, but it will mean we stop the specific activity you previously agreed to. For example, if you consented to receive partner offers and then change your mind, we will cease that once you withdraw consent.
• Data Portability: For users in some regions (like the European Union under GDPR), there is a right to data portability. This means you can request an electronic copy of the basic information you have provided to us in a commonly used format, and/or ask us to transmit it to another service provider where feasible. If you require this, we will assist in providing your data in a structured, machine-readable format.
• Cookies & Tracking Choices: You can control or limit how cookies and similar technologies are used. Most web browsers allow you to adjust settings to refuse cookies or alert you when a cookie is being placed on your device (see Cookies and Tracking below for more details). You can also delete cookies after visiting our site. Note that certain parts of our site may not function properly if cookies are disabled. We do not currently respond to “Do Not Track” signals, but we only use tracking for the purposes described in this policy and not for unexpected third-party marketing.
• Declining to Provide Information: You have the choice not to provide personal information when requested. However, be aware that some services may not be available if you choose not to provide information that is necessary for those services. We will always indicate when information is optional.
• Managing Account Information: If you have an online account with us, you can log in at any time to review or update certain personal details. This is a convenient way to keep your information accurate and up-to-date. For any changes you cannot make online, simply contact us and we’ll assist.
How to Exercise Your Rights: If you wish to exercise any of your rights or have questions about your privacy choices, you can contact us (see Contact Information section). We may need to verify your identity (to protect your privacy by ensuring it’s you making the request) and in some cases, we might ask for more information to process your request. There is usually no cost to exercise these rights, but if a request is repetitive or excessive, applicable law might allow us to charge a reasonable fee or refuse the request (we would explain why). We will do our best to respond to all legitimate requests within the timeframe required by law (for example, within 30 days under some regulations).
Your Choices for Marketing: We will only send you marketing communications if you have an appropriate legal basis (consent or a pre-existing customer relationship allowed by law). If you opt in to newsletters or deal alerts, you can later opt out at any time. Each marketing email from Luxe Clare Travel has an unsubscribe link, and you can always email or call us to update your preferences. Opting out of marketing does not affect transactional or service communications – we will still send confirmations or important notices about your bookings.
Luxe Clare Travel is committed to respecting your rights. We will never discriminate against you for exercising any privacy rights (for instance, we won’t deny services or give different prices just because you made a privacy request). Your trust is important to us, and we want you to feel comfortable and in control when using our services. If you have any concerns about your privacy or how to exercise your rights, please reach out to us and we will gladly help.
6. Security Measures
The security of your personal information is a top priority for us. We implement technical, administrative, and physical security measures designed to protect your data from unauthorized access, disclosure, alteration, or destruction. While no system is infallible, we strive to follow best practices to safeguard your information. Here are some key measures we take to keep your data secure:
• Encryption: We use industry-standard encryption protocols (such as SSL/TLS) to protect data transmitted between your browser and our website. This means that when you enter sensitive information (like payment details or personal data) on luxeclare.com, it is encrypted during transmission. Our payment processing is done through secure, PCI-compliant gateways to ensure your credit card information is handled safely.
• Secure Data Storage: Personal information collected by Luxe Clare Travel is stored on secure servers. We use firewalls and access controls to prevent unauthorized access to our systems. Any sensitive data we need to store (for example, password hashes or encrypted payment tokens) is protected using strong encryption at rest. We also regularly back up our data to assist in recovery in the event of any system outage or incident, with those backups secured as well.
• Access Controls and Training: Within our organization, we limit access to personal data to employees and contractors who need to know that information in order to perform their duties (for example, travel agents handling your booking or customer service staff assisting you). Those who have access to personal data are bound by confidentiality obligations and undergo training on privacy and data security. We also maintain policies that ensure any paper documents containing personal info (like printed itineraries or copies of passports for visa processing) are stored securely and disposed of properly when no longer needed.
• Monitoring and Testing: We monitor our systems for potential vulnerabilities and attacks. Our website and infrastructure are regularly updated with security patches and improvements. From time to time, we perform security assessments or audits (sometimes using third-party experts) to test the strength of our safeguards. If we discover any issue, we act swiftly to address it.
• Payment Security: All online payment transactions on our site are handled through reputable payment processors that comply with security standards (such as PCI DSS for credit card transactions). Luxe Clare Travel itself does not store full payment card numbers or verification codes on our servers; instead, such data is transmitted directly to the payment processor over encrypted connections. This reduces the risk of your financial information being exposed even in an unlikely security incident on our side.
• Procedures for Data Breaches: In the unlikely event of a data breach or security incident, we have a response plan in place. This includes identifying and containing the issue, notifying affected users and authorities as required by law, and taking steps to prevent future incidents. We will be transparent with you about what happened and advise you on any steps you may need to take to protect yourself (for example, changing passwords or monitoring account activity), in accordance with legal requirements.
Despite all these measures, it’s important to note that no website or internet transmission is completely secure. We cannot guarantee that our safeguards will never be breached (for example, by extremely sophisticated cyber-attacks). However, we constantly review and update our security practices to meet or exceed industry standards, and we are committed to protecting your information to the best of our ability.
Your Responsibility: You also play a role in keeping your data secure. We encourage you to use strong, unique passwords for any online accounts and to keep your login credentials confidential. If you suspect any unauthorized access to your account or a security vulnerability on our site, please notify us immediately so we can take appropriate action. Additionally, be cautious about phishing scams – Luxe Clare Travel will never ask you to send sensitive personal information like passwords or payment details via email. If you receive any suspicious communication claiming to be from us, contact us through our official channels to verify its legitimacy.
By working together on security, we can help ensure your personal information remains protected. Rest assured, safeguarding your data is a responsibility we take very seriously.
7. Cookies and Tracking
What Are Cookies? Cookies are small text files that websites place on your device (computer, tablet, smartphone) when you visit. They are widely used to make websites work efficiently and to provide information to the site owners. Like many websites, luxeclare.com uses cookies and similar tracking technologies (such as web beacons and pixel tags) to improve your browsing experience and to collect information about how our site is used.
How We Use Cookies: We use cookies for several reasons:
• Necessary Cookies: These are essential for the operation of our website. For example, if our site has a user login or a booking engine, necessary cookies enable you to stay logged in as you navigate pages or to remember the selections in your booking cart. Without these cookies, certain services you request (like making a reservation) might not function properly.
• Functional Cookies: These cookies remember your preferences to provide a more customized experience. For instance, they may recall your language preference, the currency you like to see prices in, or past searches/itineraries you viewed so we can make navigation easier for you. Functional cookies help personalize your experience but are not strictly required for basic operation.
• Analytics Cookies: We use analytics tools (such as Google Analytics or similar) that set cookies to collect information about site traffic and user interactions. This data is aggregated and anonymous – for example, it helps us count the number of visitors, see which pages are most popular, or identify if users encounter errors on certain pages. We use this insight to improve our website’s content, layout, and performance. (We cannot directly identify you from analytics cookies; we see overall statistics.)
• Advertising Cookies: At present, Luxe Clare Travel does not host third-party ads on our site, but if we run promotional campaigns or retargeting in the future, advertising cookies might be used. These cookies could record information about your visit to our site (such as pages you viewed or packages you showed interest in) and allow us to show you relevant offers on other platforms (for example, showing you a banner ad on Facebook for a trip you viewed on our site). If used, such cookies will typically come from third-party advertising networks and will only be deployed with appropriate notice and, where required, consent.
Third-Party Tracking: We may embed content or plugins from third-party providers (for example, a Google Maps plugin to show hotel locations, or a social media “Share” button). These third parties might set their own cookies on your browser. For instance, if we have YouTube videos on our site, YouTube might set cookies when you play the video. Luxe Clare Travel does not control these cookies, so we recommend checking those third parties’ cookie policies for more information. However, you can generally block or delete third-party cookies via your browser settings.
Your Choices for Cookies: When you first visit our website, you might see a cookie notice or banner that alerts you to our use of cookies. In some jurisdictions, we will ask for your consent for certain cookies (like analytics or advertising cookies) before they are placed. You have the right to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. You can also remove cookies that have already been set by clearing your browser’s browsing data. Please be aware that disabling certain categories of cookies (especially necessary ones) may affect the functionality of our website – for example, if you block all cookies, our site might not remember your booking selections or login status.
For more information on managing cookies, you can visit websites like AllAboutCookies.org, which provide browser-specific guides. Additionally, if we use Google Analytics and you wish to opt-out, Google provides a browser add-on for opting out of Google Analytics tracking.
Do Not Track: “Do Not Track” (DNT) is a preference you can set in your browser to signal that you do not want to be tracked across websites. Currently, our website does not respond to DNT signals due to the lack of an industry standard for compliance. We only use your data as described in this policy and for the purposes you would reasonably expect when using our site. We will update this practice if a uniform standard is established in the future.
By using our site with cookies enabled, you are consenting to our use of cookies under this policy. We provide you with choices because we respect your right to privacy. If you have any questions about our use of cookies or how to manage your preferences, feel free to contact us.
8. Children’s Privacy
Protecting the privacy of children is especially important. Luxe Clare Travel is not directed to children under the age of 13, and we do not knowingly collect personal information from anyone under 13 years old. Our services, such as booking travel, are intended for adults (or minors assisted by parents/guardians). For example, a parent may provide a child’s information when booking a family vacation, which is permissible since the parent or guardian is providing consent and supervision. However, children should not create accounts on our website or provide personal details to us directly without parental involvement.
If you are under 13, please do not submit any personal information to us. If we discover that we have inadvertently collected personal data from a child under 13 without proper consent, we will take immediate steps to delete that information from our records. For teenagers between 13 and 18, we advise that they only use our services with the involvement of a parent or guardian, especially when providing personal information or making payments.
Parents and guardians are encouraged to monitor their children’s internet usage and to help enforce this Privacy Policy by instructing their children never to provide personal information on our website without permission. If you believe that we might have any information from or about a child under 13 (for instance, if a child has misrepresented their age and provided us data), please contact us immediately so that we can investigate and address the issue promptly.
In cases where travel bookings involve children (for example, booking a flight for a minor), we collect and use the child’s information only for the specific purposes of fulfilling the travel service and in compliance with applicable laws. This information is typically provided to us by the adult making the booking, and we treat it with the same level of security and confidentiality as other personal data. We do not use a child’s data for any marketing or profiling purposes.
Luxe Clare Travel adheres to all relevant laws such as the Children’s Online Privacy Protection Act (COPPA) in the United States and similar regulations that impose requirements on collecting data from minors. Our goal is to ensure a safe, age-appropriate experience for all users of our services.
9. Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. We reserve the right to modify or update this Policy at our discretion. When we do, we will change the “Last Updated” date at the top or bottom of this Privacy Policy document. Any changes will become effective when we post the revised Privacy Policy on our website (unless otherwise required by law, in which case certain changes may be retroactively applied).
Notification of Changes: If we make any material changes to how we collect or use your personal information, we will take appropriate measures to inform you in advance. This could include:
• Posting a prominent notice about the changes on our website (for example, on the homepage or at the top of the Privacy Policy page).
• For significant changes, we may also notify registered users directly via email or through your account messaging system. For instance, if we were to start collecting additional sensitive information or plan to use your data for a new purpose not previously outlined, we would email you at the address on file with a summary of the changes.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Continuing to use our services or website after a new Privacy Policy has been posted will signify that you acknowledge and agree to the updated terms. However, if the changes require obtaining your consent (due to legal requirements), we will do so. For example, if a new law requires us to ask for consent to keep your data, we will comply with that procedure.
If you do not agree with any changes to the Privacy Policy, you should stop using our services and can request us to delete your personal information as per the User Rights and Choices section. We will honor such requests as required by law.
Our commitment to your privacy will not be reduced without your explicit consent. We will never materially change our policies to make them less protective of your information collected in the past without your consent. Your privacy is an ongoing priority, and we will strive to keep our Privacy Policy clear, transparent, and up-to-date with our practices.
10. Contact Information
We welcome your questions, concerns, and feedback about privacy and data security. If you need any further information, would like to exercise your rights, or have any concerns about how we handle your personal information, please do not hesitate to contact us:
• Email: support@luxeclare.com
• Phone: +1 (888) 404-0461 (Customer Service – available during business hours for privacy inquiries)
• Postal Address: Luxe Clare Travel, P.O. Box 9108, Naperville, IL 60567, USA
Attn: Privacy Officer (or you can specify “Attn: Privacy Team” if needed when writing to us by mail).
If you contact us with a privacy-related request or question, please provide sufficient detail for us to understand and respond. For example, if you are requesting a copy of your data, specify the information you wish to receive. If you are reporting a problem or suspect any misuse of your personal information, describing the issue will help us take action more quickly. We will respond to legitimate inquiries as soon as reasonably possible, typically within 30 days or earlier if required by law.
For users in certain jurisdictions, you may also have the right to lodge a complaint with a data protection authority or similar regulatory body if you believe we have infringed your rights. We encourage you to contact us first, so we can address your concerns directly and find a solution. Your trust is very important to us, and we will do our utmost to resolve any issues to your satisfaction.
Thank you for choosing Luxe Clare Travel. We are dedicated to protecting your privacy and ensuring you have a safe and enjoyable experience with our travel services.